Support

Highly interactive and intuitive graphical user interfaces allow our Customer to quickly become familiar with our software products.
ALDENA also provides comprehensive user guides useful to provide step-by-step instructions on how to get started with our tools and to deeply understand all features working on specific Case Studies.

In order to improve our Customers assistance support, ALDENA has been recently using new interactive tools for immediate management of assistance requests and problem solving.

Same tools are used for e-learning sessions, training, interactive demonstrations, meetings… in this way ALDENA staff is always available all over in the world.
A flexible and fully Customer-oriented approach is one of the main goal in ALDENA mission.